You are staring at a bonus screen showing a credit balance and a separate figure labelled wagering remaining, and you are not sure which one you can take out. That second figure is the playthrough requirement, and it decides whether your winnings ever reach your pocket or stay locked inside the bonus. Until it clears, the money on screen is a promise, not a payout.
How to Claim the Offer
Claiming the welcome offer takes a few minutes, and the order of steps matters more than the speed. A skipped field can cost you the bonus entirely.
- Register a new player account from the phone browser on your handset. Use your real name and address exactly as they appear on your ID.
- Open the personal details page and fill in every required field. Missing information is the most common reason a claim is refused at the cashier.
- Complete the account verification step before you deposit. A verified profile means the bonus can be credited without a hold.
- Set a deposit limit you are comfortable losing before you add any funds. The limit protects you if the playthrough runs longer than expected.
- Make your first deposit through the cashier and choose the welcome offer on the deposit screen. The bonus will not attach itself to a deposit made without that selection.
- Confirm the bonus is active on your account page before you spin anything. If it is not showing, stop and contact support with your deposit reference.
- Keep spinbit1.co.nz open in a second tab while you play, so you can match what you see against the conditions. A quick glance now saves an argument later.
Only one welcome offer is allowed per player, household and payment method. Creating a second account to claim it again puts both accounts at risk of closure.
Conditions to Check
Five conditions decide how the bonus behaves once it is on your account.
| Term | What it means for you | What to check |
|---|---|---|
| Playthrough requirement | You must stake the bonus and any attached deposit a set number of times before withdrawing | Whether the deposit counts toward it or only the bonus does |
| Eligible games | Only some games reduce the outstanding playthrough | Which categories count in full, in part, or not at all |
| Maximum bet while playing | Stakes above a set size can void the bonus and its winnings | The stake cap that applies for the whole bonus period |
| Expiry window | The bonus disappears if the playthrough is unfinished in time | The exact moment the bonus expires, not just the day |
| Withdrawal cap | Winnings from the bonus may convert to a limited amount | Whether the cap applies to the whole balance or only bonus winnings |
The condition players misread most is the maximum bet cap. It applies to every stake you place while the bonus is live, not only to the first spin.
A single stake over the cap can cancel the bonus and strip the winnings built on it. That happens even if every other condition was met. The playthrough requirement is the second most misread term, because players count their deposit twice when only the bonus counts. Treat the stake cap as a hard line and stay well below it. Habitual high-stake play during a bonus is the fastest way to lose it. A small, steady approach clears the requirement without touching that line.
How the Maths Works
The playthrough rule is simple multiplication, and a worked example makes it concrete. The figures below are illustrative only, not the actual terms of this casino. Your real requirement is shown on the bonus screen and in the account details. The example shows the shape of the calculation, not the numbers that apply to you.
The formula is the amount the rule applies to, multiplied by the playthrough factor. If the rule covers bonus and deposit together, add both first, then multiply. If it covers only the bonus, multiply the bonus alone. The result is the total you must stake before a withdrawal is allowed.
As an example, suppose you deposit 30 and receive a bonus on top, with a playthrough factor of 40. If the factor covers the bonus only, the total you must stake is the bonus multiplied by 40. If it covers both, the deposit is added first, which pushes the total higher. The difference between these two readings is often thousands in stakes.
Game weight changes the real picture. A game that counts in full makes each unit of stake reduce the outstanding amount directly. A game that counts at a reduced rate only clears a fraction per unit staked. That means the same balance can take much longer to unlock depending on what you play.
Move on to the maths only after the playthrough is cleared, and never treat an estimate as a guarantee. If the calculation looks overwhelming, reduce your bonus rather than increase your stakes. The rule exists to protect the operator, and you protect yourself by staying inside it.
Game Contribution
Not every game counts toward the playthrough in the same way. Slots usually count in full, and most other categories count in part or not at all. The list on the bonus page shows where each category sits. Checking it before you play stops wasted effort.
When a game counts only in part, each unit staked reduces the outstanding amount by less than one unit. That makes the requirement slower to clear than the raw figure suggests. Players who mix categories often clear the bonus faster than those who stick to a single low-weight game. Choose your mix with the weight list in front of you.
Do not assume that a game you enjoy counts fully, because many table games do not. A long session on a non-counting game leaves the requirement untouched. Time drains from the expiry window while the outstanding balance stays where it was. Save the games that do not count for after the bonus is finished.
Weight applies for the whole life of the bonus, so a switch mid-session does not reset past progress. What you have cleared stays cleared. The remaining amount simply moves more slowly from that point. Plan your play around the categories that count in full wherever you can.
Withdrawing After a Bonus
A withdrawal request made before the requirement is met will be refused or reversed. The cashier often shows the remaining amount next to the balance. That number must be zero before any payout passes. Sending the request early does not speed anything up.
Once the playthrough is cleared, complete verification if any document is still missing. Payouts stall at the review stage when the profile is incomplete. Upload clear copies of the documents requested, with every corner visible. A rejected document restarts the review.
Some offers convert bonus winnings into a limited payout amount rather than the full total. If that cap applies, the rest returns to the operator when the bonus is removed. Know which system you are on before you build a large balance. The bonus screen names the system in plain words.
Keep the withdrawal in the same account and payment method you deposited with unless the terms allow a change. A mismatch triggers extra checks and can delay the payout. Request the withdrawal once, then leave it alone. Repeated requests can be read as a sign of an unsettled account.
What Voids a Bonus
Most lost bonuses come from a handful of repeat mistakes. Each one is avoidable with a moment of care.
- Staking above the maximum bet cap: stay well under the limit on every spin and check the cap before each session starts. A single oversized stake can wipe out the bonus and its winnings.
- Playing games that do not count toward the requirement: keep the weight list open while you play. Save non-counting games for after the bonus is finished.
- Opening a second account to claim the welcome offer again: use one account per person and household. Duplicate accounts are usually closed with the bonus removed.
- Letting the bonus expire mid-playthrough: check when it ends before you sit down, then pace your play. An expired bonus takes its attached winnings with it.
- Breaking the bonus by depositing from a different payment method: complete all deposits for the bonus through the method you used first. A mismatch can trigger a review that puts the bonus on hold.
- Withdrawing before the requirement is cleared: wait until the cashier shows nothing outstanding. An early request is refused and can flag the account.
- Treating the expiry as a suggestion: the deadline is enforced by the system, not by support. Set a reminder before it closes.